Shipping policy

Shipping Policy (U.S. Only)

At JOYzlink, every product is made especially for you as soon as you place an order.
This helps us reduce overproduction, minimize waste, and make a positive impact — thank you for choosing mindful shopping that gives back. 💛

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Processing Time

All items are made-to-order.
Please allow 2–7 business days for production before your order is shipped.
You’ll receive a shipping confirmation email with tracking information as soon as your package is on its way.

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Shipping Times (Estimated)

Orders are made-to-order, and typical delivery times within the United States are:

These are estimated times and may vary depending on your location or carrier delays.

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Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and product type.
We occasionally offer free shipping promotions — stay tuned for updates!

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Order Tracking

Once your order ships, you’ll receive an email with a tracking link.
Please allow up to 48 hours for tracking information to become active.

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Multiple Shipments

If you order multiple items, they may ship separately depending on the fulfillment location.
This ensures faster delivery and lower environmental impact.

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Wrong Address or Delivery Issues

Please double-check your shipping address when placing your order.
If an incorrect or incomplete address is provided and the order is returned to our fulfillment partner, we may need to charge for reshipping.
If your order appears lost or delayed, contact us at partners@joyzlink.com — we’ll help you investigate with the carrier.

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Contact

For any shipping-related questions or delivery concerns, please reach out to:
📧 partners@joyzlink.com